Effective date: November 7, 2026
User privacy statement
5x5 Telecom respects your privacy. Any information provided by you to us on this website is held with care.
5x5 Telecom has therefore taken several steps to ensure that the information you have provided is processed accurately.
Information we collect and use
5x5 Telecom collects information you provide when you contact us, request a quote, submit a support request, or complete other website forms. This may include your name, company, contact details, and information about your business needs.
We use analytics, cookies, and similar technologies to understand how visitors find and use our website. Information collected may include device and browser information, IP addresses, referring websites, pages viewed, and interactions with website features.
We also use visitor identification and enrichment services. These services combine website activity with information from external sources to help identify visiting companies and, where available, individual business visitors, including visitors who have not submitted a form. Enriched information may include company details, names, job titles, business contact information, and professional profiles.
We use advertising technologies, including tags from advertising platforms, to measure the results of our ads and to show our ads to people who have visited our website. These platforms may receive information such as pages viewed, device and browser information, and IP addresses. You can opt out using “Your Privacy Choices” in the footer.
We use this information to respond to inquiries, provide requested services, operate and improve our website, understand interest in our services, and support business development and marketing. We disclose information to technology providers and other business partners that support these activities.
Cookies and privacy choices
You can accept or reject optional cookies and manage related visitor identification preferences through our cookie controls. You can review or change your choices at any time using the Cookie preferences link in the footer.
Essential website functions remain available regardless of your selection. Limited measurement without persistent visitor identifiers may continue when optional cookies are rejected.
Website privacy rights
This section applies to personal information collected through or in connection with this website, including website forms, analytics, and visitor enrichment.
Depending on your location and applicable law, you may have rights to know about and access your personal information; obtain a portable copy; request correction or deletion; opt out of sale, sharing, targeted advertising, or certain profiling; limit certain uses of sensitive personal information; and withdraw consent where processing relies on consent. We will not discriminate against you for exercising applicable privacy rights.
To submit a request, use our website contact form and identify your request as a privacy request. An authorized agent may submit a request as permitted by law. We may require verification of identity or authority where permitted, but do not require identity verification for requests to opt out of sale or sharing. Requests are subject to applicable legal exceptions and response deadlines.
Use “Your Privacy Choices” in the footer to manage optional cookies and applicable sale, sharing, and targeted advertising choices. We honor recognized browser opt out signals, including Global Privacy Control, as required by law.
If we deny a request, you may appeal through the same contact methods where applicable law provides that right. We will explain our decision and provide any required information about further review or complaints.
See our Privacy Policy for information about our website data practices. This section does not replace privacy notices applicable to our contracted services or limit any rights provided by law.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our website, data practices, or applicable requirements. We will post the revised policy on this page and update its effective date. For material changes, we will provide additional notice through the website or another appropriate method when required by applicable law.