Internet and phone
Business internet and phone service
5x5 Telecom provides enterprise internet and VoIP phone service for your office from one provider. Your calls run on a connection we install and support, and one 24/7 US-based team looks after both.
Contact us today for a free custom quote.
Free custom quote. No obligation. Or call (866) 5x5-TELE
Why 5x5
Internet and phones that work as one
One connection, one phone system and one team to call.
Internet and phones on one account, supported together.
Our standard install takes days, at no extra charge.
for SLA-backed services
We commit to at least 99.999% network availability, subject to the SLA.
Read the SLAWe help you port your existing business numbers.
Unlimited calling, voicemail to email and Teams support.
Our 24/7 US-based team answers every ticket within 60 minutes.
What you get
Everything your office needs to stay connected
Select any service to learn more.
Internet
Connections sized to your team, with fiber as one option.
Fast, reliable internet for your office, sized to your team.
A connection not shared with other users, for consistent performance.
Low-latency enterprise internet with built-in redundancy and the same SLA as our fiber service.
Cellular internet for primary, backup or temporary connectivity.
Links your offices and connections into one network that routes traffic over the best path.
Phones
VoIP phone service on the connection we support.
Calls carried over your internet instead of old phone lines.
Keep your business numbers; we help port them.
Unlimited calling within the destinations and usage terms specified in your service agreement.
A virtual receptionist greets callers and routes them with menu options, such as ‘Press 1 for sales.’
Voicemail messages arrive in your inbox as audio files, so you can listen from anywhere.
Make and take business calls from your computer or smartphone using your office number.
Use your business phone service alongside Zoom and Microsoft Teams.
Replace old phone lines
Keep the equipment you rely on while you move off copper.
Connect the phone system you own to 5x5 over the internet.
Replace aging copper phone lines with modern service.
Call queues, routing and reporting for teams that handle lots of calls.
How it works
From quote to first call
Send your address and tell us how your team works.
Send your address
We confirm service at your building and ask how many people, phones and locations you have.
Get a custom quote
We recommend an internet connection and phone setup sized to your team. Quotes are free with no obligation.
Install and port
Our standard internet install takes days, not weeks or months, and we help you port your existing numbers.
One team supports it
Our 24/7 US-based team supports your internet and phones, and answers every ticket within 60 minutes.
FAQ
Business internet and phone questions
It is an internet connection and a phone system for your office from one provider. With 5x5, your VoIP calls travel over the business internet connection we provide, so one team supports the calls and the network they run on.
Yes. You keep your existing business numbers, and we help you port them to 5x5, so customers reach you the same way they always have. Toll-free calling is also available.
VoIP call quality depends on the connection underneath it. When 5x5 provides both, one team owns the whole problem, so you are not passed between a carrier and a phone company when calls drop or sound choppy.
Business internet access, dedicated internet access and dedicated fiber, plus fixed wireless with the same SLA as our fiber service. 5G and 4G LTE are available for primary, backup or temporary connectivity. Most 5x5 customers choose symmetrical connections from 1 Gbps to 10 Gbps; these are common choices, not the fastest available.
Unlimited calling, voicemail to email, an auto attendant (IVR), a softphone app, simultaneous cell ringing, call transfer and forwarding, music on hold, extension dialing and more than 100 other features. The service works with Zoom and Microsoft Teams.
Yes. SIP trunking connects the phone system you already own (PBX) to 5x5's voice service over your internet connection, replacing traditional phone lines while you keep your numbers.
We replace aging copper (POTS) phone lines, such as lines for alarm panels, elevators and fax machines, with modern service that keeps those devices working.
We can design a second connection, such as fixed wireless or 5G and 4G LTE, with automatic failover, and SD-WAN can route traffic across the connections you have. Calls can also ring cell phones at the same time, so staff can answer away from their desks.
VoIP phone service has a low, flat monthly rate. Internet is quoted based on the connection and bandwidth your office needs. Send your address and we will put together a free custom quote with no obligation.
One provider
Add the rest of your plan
Internet, IT, security and phones from one provider, with one 24/7 US-based support team and one number to call.
Enterprise internet
Dedicated fiber and fixed wireless connections for your office, installed in days, not weeks or months.
Explore enterprise internetManaged services
Networks, Wi-Fi, computers, Microsoft 365 and cloud services, managed by the team that runs your connection.
Explore managed servicesCybersecurity
Managed firewalls, malware protection, DDoS protection and endpoint monitoring, with a free security consultation.
Explore cybersecurityBusiness VoIP
Business phone service on the same network and support team as your internet, compatible with Zoom and Microsoft Teams.
Explore business VoIP
Contact
Get connected today
Get a quote, request a free telecom services audit, or schedule your installation. Our customer service team is here to help.
Contact
Get a quote
Let’s get your business connected
Tell us what you need and we’ll follow up with a custom quote.