IT consulting
IT consulting services
5x5 Telecom reviews your network, devices, cybersecurity and cloud services, recommends what to fix or change, and can then set it up and manage it for you. The team giving the advice also runs your internet connection.
Contact us today for a free IT consultation.
Free custom quote. No obligation. Or call (866) 5x5-TELE
Why 5x5
IT advice from the team that does the work
Recommendations you can act on, from people who install and manage business technology every day.
We review your setup and hardware and share general recommendations.
Our team installs, secures and manages business IT every day.
The same team plans, sets up and manages, and runs your internet.
Equipment from many vendors and the major cloud platforms.
Testing and hands-on work are scoped in the plan we propose.
Our 24/7 US-based team answers every ticket within 60 minutes.
What we advise on
Areas our IT consultants can help with
Select any service to learn more.
Network and connectivity
The connections and networks everything else runs on.
We design and manage the wired network inside your office: the switches, cabling and settings that keep every device connected and properly separated.
We plan, install and manage wireless access points so staff get reliable coverage across the office, with separate secure networks for staff and guests.
Links your offices and connections into one network that routes traffic over the best path.
A connection not shared with other users, for consistent performance.
Cybersecurity
Protection where your network meets the outside world.
We set up, update and manage the firewall and router at the edge of your network, so traffic in and out of your office follows your security rules.
We test your network and connected devices for weak points, the way an attacker would, so gaps get found and fixed before they cause a problem. The testing scope is set in your service agreement.
Protection from scam emails, calls and texts, plus training to spot them.
Cloud, backup and AI
Business apps, data and systems, wherever they run.
Licensing, setup and ongoing management of Microsoft 365 email, Office apps and file sharing for your company.
We set up and manage cloud servers and services on major cloud platforms. Configuration, monitoring, security, and backup responsibilities are defined in your service agreement.
Local systems and cloud services, backed up to local and cloud destinations.
5x5 Telecom supports the portions of your business continuity and disaster recovery plan covered by your service agreement. Your organization retains ownership and responsibility for the plan.
Run private AI models on our hardware or yours, for fast responses and data that stays in your control.
People and support
Day-to-day help, fully managed or alongside your IT staff.
We look after your company's computers, including setup, updates and day-to-day support. Managed desktop is priced per user, so you pay only for the people who use it.
Employees reach our 24/7 US-based team for everyday IT help.
We work alongside your in-house IT staff and manage the parts you choose.
How it works
From first conversation to managed IT
Start with a free consultation. Decide what happens next.
Free IT consultation
We look at your current setup and the age of your hardware, ask a few questions about how you work and share general recommendations.
A plan you can review
We propose a plan. Detailed testing and hands-on work are scoped in it, and the services we would manage are listed in the service agreement.
We set it up
The same team that made the recommendations carries out the work in the plan.
We manage it
We manage your IT fully, or alongside your in-house staff, with our 24/7 US-based team answering every ticket within 60 minutes.
FAQ
IT consulting questions
IT consulting means an outside team reviews your business technology, such as your network, devices, cybersecurity and cloud services, and recommends what to fix, change or add. At 5x5 Telecom, the same team can then set up and manage what it recommends, and also runs your internet connection.
Yes. In a free consultation we look at your current setup, check the age of key hardware such as computers, firewalls and Wi-Fi equipment, ask a few questions about how your business works, and share general recommendations. Detailed testing and hands-on work are not part of the free consultation; they are scoped in the managed services plan we propose.
If you want to go further, we propose a plan. It sets out any detailed testing and hands-on work, and lists the services we would manage in your service agreement. You decide whether to go ahead.
Yes. Our managed IT services cover networks, Wi-Fi, computers, Microsoft 365, cloud services, backup and help desk, so the team that gives the advice can carry it out and support it.
Yes. With co-managed IT, your IT staff keep the work they want to handle and we manage the rest, as listed in your service agreement. If you later want 5x5 to manage everything, the same team can take it over.
Yes. Start with a free security consultation. Testing such as vulnerability scanning and penetration testing is scoped in the plan we propose, and we can manage firewalls, malware protection, email security and staff training afterward.
Yes. We manage cloud services on AWS, Azure, Oracle and Google, Microsoft 365 and Google for Business. We also set up edge AI, which runs private AI models on hardware at your site or in a data center, close to where you work.
We manage firewalls, routers and Wi-Fi from many vendors, including Cisco, Meraki, Palo Alto Networks, Fortinet, SonicWall, Sophos, Juniper, Ruckus, Aruba and Ubiquiti. Tell us what you have when you request a consultation.
The first consultation is free. Managed desktop is priced per user, and other work and services are quoted based on what your business needs. Request a quote and we will put together a plan.
One provider
Add the rest of your plan
Internet, IT, security and phones from one provider, with one 24/7 US-based support team and one number to call.
Enterprise internet
Dedicated fiber and fixed wireless connections for your office, installed in days, not weeks or months.
Explore enterprise internetManaged services
Networks, Wi-Fi, computers, Microsoft 365 and cloud services, managed by the team that runs your connection.
Explore managed servicesCybersecurity
Managed firewalls, malware protection, DDoS protection and endpoint monitoring, with a free security consultation.
Explore cybersecurityBusiness VoIP
Business phone service on the same network and support team as your internet, compatible with Zoom and Microsoft Teams.
Explore business VoIP
Contact
Get connected today
Get a quote, request a free telecom services audit, or schedule your installation. Our customer service team is here to help.
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Get a quote
Let’s get your business connected
Tell us what you need and we’ll follow up with a custom quote.