Austin
Managed services in Austin
5x5 Telecom is a managed service provider for Austin businesses. We manage networks, computers, Microsoft 365, cloud services and cybersecurity for offices across Austin, and we can provide the internet and phones they run on.
Contact us today for a free IT consultation.
Free custom quote. No obligation. Or call (866) 5x5-TELE
Why 5x5
Why Austin businesses choose 5x5
A managed service provider for offices of every size, from one team.
Local service for Austin offices.
A look at your setup and general recommendations.
Full management or co-managed IT.
Protection where your network meets the outside world.
One provider owns the whole problem.
Every ticket answered within 60 minutes.
Business internet
Business fiber internet in Austin
5x5 Telecom provides business internet across Austin. Dedicated fiber is one option. We also offer fixed wireless, a primary enterprise connection with the same SLA as our fiber service, and 5G and 4G LTE, which can serve as a primary or backup connection.
Send us your address and we will confirm which connections reach your building. Our standard installation takes days, not weeks or months. For SLA-backed services, we commit to at least 99.999% network availability, subject to the SLA.
Dedicated fiber
A dedicated connection not shared with other users, for consistent performance.
Fixed wireless
Low-latency enterprise internet with built-in redundancy and the same SLA as our fiber service.
5G and 4G LTE
Cellular internet for primary, backup or temporary connectivity.
SD-WAN across connections
Run two connections as one managed network that sends traffic over the best path.
What we manage
Managed services for your office
Select any service to learn more.
Managed IT
Computers, cloud and day-to-day help, managed for you.
We look after your company's computers, including setup, updates and day-to-day support. Managed desktop is priced per user, so you pay only for the people who use it.
Employees reach our 24/7 US-based team for everyday IT help.
Licensing, setup and ongoing management of Microsoft 365 email, Office apps and file sharing for your company.
We set up and manage cloud servers and services on major cloud platforms. Configuration, monitoring, security, and backup responsibilities are defined in your service agreement.
We work alongside your in-house IT staff and manage the parts you choose.
Local systems and cloud services, backed up to local and cloud destinations.
Network and cybersecurity
Protection where your network meets the outside world.
We set up, update and manage the firewall and router at the edge of your network, so traffic in and out of your office follows your security rules.
We plan, install and manage wireless access points so staff get reliable coverage across the office, with separate secure networks for staff and guests.
Blocks phishing, spam and harmful attachments before they reach inboxes.
Protection from scam emails, calls and texts, plus training to spot them.
Around-the-clock monitoring that spots and stops attacks.
Ongoing monitoring of covered laptops, desktops, and servers to help identify performance issues and security risks.
Internet and phones
The connection and phones your office runs on.
A connection not shared with other users, for consistent performance.
Low-latency enterprise internet with built-in redundancy and the same SLA as our fiber service.
Cellular internet for primary, backup or temporary connectivity.
Connect the phone system you own to 5x5 over the internet.
Keep your business numbers; we help port them.
How it works
Getting started
Start with a free consultation. Decide what happens next.
Free IT consultation
We look at how your Austin office works today and share general recommendations.
A plan you can review
We propose a plan. The services we would manage are listed in your service agreement.
We take it over
We set up or take over your network, computers and cloud services, and connect your office if needed.
Supported 24/7
Our 24/7 US-based team answers every ticket within 60 minutes.
FAQ
Austin managed services questions
Yes. Our managed services, also called managed IT, cover networks, Wi-Fi, computers, Microsoft 365, cloud services and cybersecurity for offices across Austin, managed fully or alongside your in-house IT staff.
Send us your address and we will confirm the services available at your building and prepare a free custom quote.
Since 2019. We serve offices in Austin and across Dallas-Fort Worth and Houston.
Yes. We can manage IT for businesses with locations in more than one area we serve, with one support team for all of them.
Yes. In a free consultation we look at your current setup, check the age of key hardware such as computers, firewalls and Wi-Fi equipment, ask a few questions about how your business works, and share general recommendations. Detailed testing and hands-on work are not part of the free consultation; they are scoped in the plan we propose.
Yes. With co-managed IT we work alongside your in-house IT staff and agree who handles what. Many businesses move to full management over time.
Yes. Our cybersecurity includes managed firewalls, email security, phishing and social engineering protection and training, and 24/7 threat detection and response. Start with a free security consultation.
Yes. Dedicated fiber is one option; we also offer fixed wireless and 5G and 4G LTE. Our standard installation takes days, not weeks or months, and you can keep your phone numbers. For SLA-backed services, we commit to at least 99.999% network availability, subject to the SLA.
Pricing depends on what we manage. Managed desktop is priced per user, so you pay only for the people who use it. Start with a free IT consultation and we will propose a plan.
One provider
Add the rest of your plan
Internet, IT, security and phones from one provider, with one 24/7 US-based support team and one number to call.
Enterprise internet
Dedicated fiber and fixed wireless connections for your office, installed in days, not weeks or months.
Explore enterprise internetManaged services
Networks, Wi-Fi, computers, Microsoft 365 and cloud services, managed by the team that runs your connection.
Explore managed servicesCybersecurity
Managed firewalls, malware protection, DDoS protection and endpoint monitoring, with a free security consultation.
Explore cybersecurityBusiness VoIP
Business phone service on the same network and support team as your internet, compatible with Zoom and Microsoft Teams.
Explore business VoIP
Contact
Get connected today
Get a quote, request a free telecom services audit, or schedule your installation. Our customer service team is here to help.
Contact
Get a quote
Let’s get your business connected
Tell us what you need and we’ll follow up with a custom quote.