First Connect by 5x5
Move-in ready suites with $0 OpEx for your building
With First Connect by 5x5, we work with owners, leasing teams and property managers to coordinate the cabling and put network hardware and Wi-Fi into vacant suites. Each suite stays online, so prospects tour a working office and tenants start working the day they move in.
Because 5x5 is the carrier, service is already on. Tell us about your vacancies and we will plan them with your team.
Free custom quote. No obligation. Or call (866) 595-8353
Why owners choose First Connect
The OpEx & leasing advantage
Truly move-in ready, with nothing for the building to run or pay each month.
$0 OpEx for the building
Other programs require the building to supply an internet circuit. With 5x5, the building does not.
Online for every tour
Live Wi-Fi in the suite during tours, branded for your property, so prospects see a working office.
No move-in delay
Service is already on when the tenant arrives, so their team plugs in and starts working.
Speeds for any tenant
No waiting months on another carrier for an upgrade. We scale the speed to what each tenant needs, now and as they grow.
We are the carrier
5x5 delivers the service itself, which is why the suite can stay online with no circuit for you to supply.
Tenants stay with 5x5
Nearly every tenant who moves into a move-in ready suite stays with 5x5.
Leasing
Show prospects a suite that already works
An empty suite with no service leaves prospects picturing cabling work and a wait before they can move in. A move-in ready suite has a secure network and live Wi-Fi during the tour, so they can open a laptop and see the space working.
Many programs put the lowest-cost circuit in the suite. A new tenant who needs more then waits months for another carrier to deliver an upgrade, and spends that time just getting by. That is a poor start to their relationship with the building. With First Connect, 5x5 is the carrier, so we set the speed the tenant needs from the day they move in.
We work with your leasing team on the tenant side too. Our tenant marketing materials and flyers can be customized to match your property's branding and leasing materials.
Live Wi-Fi on tours
Prospects connect during the tour, on Wi-Fi branded for your property.
Flyers for your property
Tenant marketing materials customized to your branding.
One provider for tenants
Internet, voice, managed IT and cybersecurity from one team.
24/7 US-based support
During business hours, every ticket gets a first reply within 60 minutes. Outside business hours, including weekends and holidays, emergencies get the same 60-minute first reply.
What is included
Everything a move-in ready suite needs
Select any service to learn more.
In the suite
Put in before the tenant signs, and kept online while the suite is vacant.
We coordinate the cabling so it is in place before the tenant signs.
Network equipment and the Wi-Fi access point, connected before the first tour.
Live Wi-Fi for tours, branded for your property.
Online while vacant, with $0 OpEx for the building.
For your tenants
What tenants can add from the same provider when they move in.
Fast, reliable internet for your office, sized to your team.
We plan, install and manage wireless access points so staff get reliable coverage across the office, with separate secure networks for staff and guests.
Calls carried over your internet instead of old phone lines.
Employees reach our 24/7 US-based team for everyday IT help.
We set up, update and manage the firewall and router at the edge of your network, so traffic in and out of your office follows your security rules.
For the building
Programs that pair with move-in ready suites across the property.
Space that is ready to connect from the day tenants sign.
Wi-Fi across the lobby, courtyard and other common areas.
Tenants use their own office network anywhere in the property.
One fiber backbone for tenant services and Wi-Fi, installed in three steps.
How it works
From vacancy to move-in day
We work with your ownership, leasing and property management teams.
Tell us about your vacancies
Share the suites you want ready and how you lease them.
Plan each suite
We coordinate the cabling and plan the network hardware and Wi-Fi for each suite with your team.
Install and keep it online
We put it in and keep the suite online while it is vacant, ready for tours.
Tenant moves in
Service is already on. We set the speed the tenant needs and support them 24/7.
FAQ
Move-in ready suite questions
A vacant office suite that already has cabling, network hardware, Wi-Fi and live internet service in place, so a tenant can start working the day they move in. With 5x5 Telecom, we coordinate the cabling and the suite stays online while it is vacant, including during tours.
The 5x5 program has $0 OpEx for the building. You do not supply an internet circuit to keep the suite online. We go over the details for your property when we plan the suites with your team.
Other programs require the building to supply an internet circuit, or the tenant waits for service before moving in. 5x5 is the carrier, so service in the suite is already on, with $0 OpEx for the building.
A low-cost circuit rarely fits the tenant who signs. When they need more, they can wait months for another carrier to deliver an upgrade, and their team spends that time just getting by. That starts the tenant's relationship with the building poorly. With First Connect, 5x5 is the carrier, so we scale the speed to what the tenant needs without that wait.
Yes. The suite has live Wi-Fi during property tours, branded for your property, so prospects can connect and see the space working before they sign.
We scale the speed to what each tenant needs when they move in, and change it as their business grows.
Nearly every tenant who moves into a move-in ready suite stays with 5x5. They can also add voice, managed IT and cybersecurity from the same provider, with US-based support. During business hours, every ticket gets a first reply within 60 minutes. Outside business hours, including weekends and holidays, emergencies get the same 60-minute first reply.
Yes. Our tenant marketing materials and flyers can be customized to match your property's branding and existing leasing materials.
One provider
Add the rest of your plan
Internet, IT, cybersecurity and phones from one provider, with one 24/7 US-based support team and one number to call.
Enterprise internet
Dedicated fiber and fixed wireless connections for your office, installed in days, not weeks or months.
Explore enterprise internetManaged services
Networks, Wi-Fi, computers, Microsoft 365 and cloud services, managed by the team that runs your connection.
Explore managed servicesCybersecurity
Managed firewalls, malware protection, DDoS protection and endpoint monitoring, with a free security consultation.
Explore cybersecurityBusiness VoIP
Business phone service on the same network as your internet, backed by the same support team and compatible with Zoom and Microsoft Teams.
Explore business VoIP
Contact
Make your vacancies move-in ready
Tell us about your property and the suites you want ready. We plan them with your team.
Get started
Get a quote
Let’s get your business connected
Tell us what you need and we’ll follow up with a custom quote.